By using our services, from this platform "Amaplaye.com", our official mobile app "Amaplay" or through one of our resellers and selling points, you fully agree to our terms and policies, which are explained below.
By visiting our website or mobile app, and browsing through the goodies we collect anonymous data that helps us keep track of our products performance, popularity, etc... These informations do not require you the end user to have a registered account in our systems and it does not link to any user or users period, and are not provided to 3rd parties by any means.
By signing up to our services and creating and account, you are providing us with different informations about you that we require for the system's functionality as well as some contact information that we use to contact you directly in case needed. These informations include your full name, your email, phone number, wilaya and commune and the address. These informations are not shared with 3rd parties in any means. We are obliged by law to provide such informations to the government for any legal purpose that might include you the end user with a registered account on our platform.
The mobile application collects the same information as the web platform/website and gets the same treatment in terms of privacy and legal actions. We require access to your storage and media in order for you the end user to send payment reports or provide the needed information for the services you request. These informations are only used for the above mentioned purposes, stored in our systems only and not shared with 3rd parties in any means. We are obliged by law to provide such informations to the government for any legal purpose that might include you the end user with a registered account on our platform.
By transferring funds to our system through our web platform "Amaplaye.com", our officiel mobile app "Amaplay" or through one of our official resellers or sale points, you consciously providing us with funds in that in exchange for equivalent credit in our platform that you can use to purchase and use our services.
It is our duty to refund all effected users accordingly in case of an internal system problem, including but not limited to; "Corrupted digital goodies", "Mistakes made by the admins", "System failure". The refunding process, will be handled by an admin and you bill contacted through our support system or through your registered email.
In case of fraud actions made by a user or users, against us, the admins, the resellers and selling points, and other users within our system; we have the legal right to investigate and follow the situation as well as working the legal parties like the government, police force, lawyers, etc... to solve the issue. We ask all our users to keep all transactions clean and legal and avoid all fraud behaviors to avoid and legal problems.
We do not share any of the data we collect personal or not with 3rd parties by any means, although we are obliged by law to collaborate with law enforcement and the government and provide them with the needed data in case of fraud actions or for other legal purposes.